Community and Developmental Service Worker as a Career

Bob Inksetter used to work in a fancy kitchen, whipping up tasty meals that would make your mouth water.  He was passionate about food, but woke up one day and felt that he needed more.  He wanted to give back, to make a difference and help change lives. So; he took a leap of faith and enrolled in a Community and Developmental service worker program, graduated, started working and hasn’t looked back since.  

“As a chef I hit the wall with no upward movement that I could see in my career.  I was looking for a change and wanted something more fulfilling with more mobility.  I asked myself, What’s my purpose?  How do I want to leave the world?  I knew that when I checked out I wanted to leave the world a little bit better…I guess it was an age thing, but I knew I could do something fulfilling.”

Being a Community and/or Developmental service worker is a calling. It’s a passion for helping people from all walks of life and a desire to make a direct impact on people’s lives. The paycheque isn’t six figures but the job satisfaction is second to none.

Inksetter works as a family support worker at the Good Sheppard in Hamilton, ON.  His main focus is homelessness; helping his clients find housing after difficult situations. The Good Sheppard is the only family shelter in Hamilton meaning that they help with shelter for families that have a mother, father and children or a father led family. 

“It’s the only option for dads,” Inksetter says, “so that’s kind of sad and yet cool to be a part of at the same time.”

“I’m not gonna lie,” Inksetter comments, “there are days it is really tough,” but he then went on to say that one day in particular will always stand out to him.  

“We were helping this really young family try to find housing.  The mom was only 16 and the dad was 18.  They had experienced a lot of trauma and barriers, but they just wanted to live as a family.  It took a long time, but eventually we got them a house.  Our whole office had a celebration, lots of high fives were passed around.  It was a great day to be able to give them a start.”

Lindsay Riehl, who considers herself a human services advocate, has worked as a community service worker for a decade.

“You have to have a really strong will and you need to know your limits,” she explains.  

“You understand how lucky you are because after a hard day, least we can it behind and go home to our families, eat a meal and turn on the tv to unwind; something that our clients don’t usually have the means to do. It can be hard to see the situations people are living in, but you just learn to turn it off as a professional,” Riehl explains.

Riehl worked most of her career with brain injury patients; helping them to integrate back into the world and get back on their feet. 

 “When I can walk into a room, sense my client’s mood and diffuse a situation, I find that very rewarding,” she explains.

Riehl has since moved on to the developmental side of service work helping people with physical, mental or intellectual development disabilities function better in the classroom, at work or in their day-to-day life and is enjoying the change.  

“There is so much room for growth,” she explains, “New techniques, new ways to get involved in making positive change, there are so many possibilities.”

Riehl admits that there are hard days, but the bottom line is that there are many more days that you can go home knowing you have made a real difference.

Both Inksetter and Riehl admit that one down side to service work is burn out, it can be so hard to leave the work at work, but you learn to compartmentalize your emotions and do what needs to be done during working hours only. 

If you can identify with both Inksetter and Riehl as being someone who wakes up thinking, “How am I going to make this world just a little bit better for someone else today?”, then you are definitely the type of person who would excel in a career as Community and/or Developmental Service Worker, click here to learn more

The Pharmacy Assistant’s Role

Life as a Pharmacy Assistant

Teresa Kelly has worked as a Pharmacy Assistant for 20 years.  Her first job came after finding an ad in the newspaper and applying for it.  She has jumped around to three pharmacies during that time, but she has never looked back.  

“I love this job,” she proudly laughs.  “I love my patients, I love who I work with and I just love being able to really get to know all of the people who come in on a personal level.”

Teresa has now earned a 9-5 position and an income of $30/hr.  

Her main focus is to help people.  

“People don’t come into the pharmacy when they are feeling well,” Teresa said, “They are here because they aren’t feeling great so you need to be a people person and a bit compassionate.”

Now it’s funny because I always assumed the Pharmacist ran the show; that was until I saw Teresa Kelly and her colleagues in action.

They do pretty much everything to make the Pharmacy operate.  “We are the Pharmacist’s sidekick,” Teresa joked, “we are like their right-hand man.”

Their daily tasks include everything from collecting the faxes that come in from the doctors to stocking and putting out all of the supplies, to making sure that the right inventory is coming in to fulfill prescriptions, to answering phones and patient questions, to following up with doctor offices about prescription renewals and dealing with insurance.  

I remember going into the Pharmacy about a month ago to fulfill a prescription and coming home all distraught because the prescription I had been given was NOT the one my doctor had ordered. I angrily picked up my phone to call the Pharmacy and give them a piece of my mind, but I was quickly talked off the ledge by the Pharmacy Assistant who informed me that I was given a generic drug.  

“A generic drug?”, I questioned.  “Why would I want a generic drug when that is not what my doctor prescribed?”

In a very calm voice, the Pharmacy Assistant on the other end informed me that a generic drug is a copy of a brand name drug. The generic drug is pharmaceutically equivalent to the brand name drug: it contains the identical medicinal ingredients, in the same amounts and in a similar dosage form. 

There may be many generic versions of the same brand name drug, and these are usually available at a lower cost.

Turns out they saved me $60 to take a drug that was exactly the same.

It was like carrying a Gucci knock-off bag and no one being the wiser!  

From that moment on I knew that my Pharmacy Assistant was watching out for my family and I. 

“We do have a lot of protocols in place,” Teresa emphasized, “as with all of the drugs and people’s health we need to have a lot of privacy and confidentiality in place.  We need to make sure we don’t breach anything as we are dealing with people’s very personal information and we know all about their health history.”

Teresa emphasized that with more and more drugs coming into the market there are always jobs available. 

“It is a very high demand job and if you are a good (pharmacy) assistant you can get a job anywhere,” she said.

The key to being a good assistant is to stick around.  This industry sees a lot of students coming in and out, so if you plan to stick around and learn a lot, then you will have great longevity in this field and never be in need of a position.

Teresa considers the job to be a ‘lifelong learning experience’.  Every day is different as you are always dealing with different patients and different ailments.  

Teresa is thrilled that she answered that newspaper ad 20 years ago and encourages anyone who likes to help people, is curious about how medications work and is detail oriented to give it a try.

“It’s a great job.  You learn so much every single day and after twenty years, I still have a fascination for how drugs work.”

Check out our Pharmacy Assistant program today!

Five Ways to Kickoff Your Career As An Esthetician

Five Ways to Kickoff Your Career As An Esthetician

What’s stopping you from beginning your well-deserved career as an esthetician? Whether it is fear of failure, or lack of confidence, we understand how it feels starting a brand new career. You completed your education and now somehow the world looks even bigger than when you first began your studies. However, do not let fear of the unknown stop you from chasing your dreams! You officially have the skills and knowledge you need to be an esthetician. Thus, it’s time to kickoff your well-deserved career.

You may find yourself eager to jump into any job available, but it’s important to be prepared. You have rightfully and thoughtfully earned your diploma from the Esthetics & Spa Operations Program, and now it’s time to find the right job! Before doing so, you will want to ensure you have everything you need beyond your classroom knowledge to impress future employers. Use our tips below to kickoff your career within the thriving esthetics and spa industry.

1. Narrow your skill set.

While in school you had the opportunity to learn a variety of skills, tasks, and practices within the esthetics and spa operations industry. Whether it was makeup application, nail art, skin treatment, and probably more, you will want to choose an area of focus and practice. This will not only make it easier to perfect your skills, but it will establish a specific market for you to conquer in. Trying to master and offer multiple types of services on your own can be overwhelming. As you begin to kickoff your career, you should begin by becoming proficient in one skill set and expand more services later on in your career.

2. Create a business card.

Be ready for any opportunity with a business card. First impressions are important and with a business card you can surely impress future employers, technicians, stylists, etc. Create a business card including your contact information with a design that reflects who you are. Get to know your local esthetics community online and in person. Be sure to keep a few business cards with you at all times because you never know when an opportunity may arise!

3. Have a stellar resume.

Kickoff the job of your dreams by creating a memorable resume. There are various ways to design and format resumes, but feel free to let it reflect who you are as well. If you are unsure of what to include in your resume, start with the basics:

  • Objective
  • Key Skills
  • Experience
  • Education
  • Certifications
  • References

A simple search online can provide great examples of specific industry resumes, including a resume template for esthetics. Also be sure to double check your work. We recommend having one or more people to proof-read your work. PRO TIP: Include a cover letter when applying to a specific job!

4. Showcase your services.

Show off your work visually using a website or social media page. Begin taking pictures of your work or work from the past, as well as posting relevant content. Building and sharing content can give others an exclusive inside look at your work and your creative side. Furthermore, showcasing your work and services is also a great way to begin growing clientele by sharing all you have to offer and all you are capable of providing. Showcasing your services can not only be fun, but is impressive from an employer’s perspective by showing how well prepared you are.

5. Practice and learn!

There is always room for improvement. As you prepare to kickoff your career and eventually advance in your career, you can always make time to learn more. Having the education and certification is mandatory, but learning anything else is a bonus. Get to know your esthetics community and feel free to learn a thing or two from fellow estheticians, beauticians, stylists and plenty of other professionals. Some communities are known to provide master classes at esthetic companies where you can even further a specific skill set. Plus, anything else you learn or certify in can be added to your resume and make you more reputable.

 

So, don’t let anything get in the way between you and your career in esthetics! The esthetics industry is constantly growing and changing. With so many beauty trends evolving and spreading, the need for esthetic professionals is definitely increasing. If you want to kickoff your career in the world of beauty, check out our Esthetics & Spa Operations Program here.

Registered Massage Therapists Opportunities in St. Catharines

As a graduate of the Massage Therapy program at Trillium College, there are many promising employment opportunities in St. Catharines. They may find employment in private clinics, hospitals, spas, wellness centers, and geriatric care facilities are fitting professional environments for a massage therapist, while self-employment as a certified Massage Therapist is another avenue that may be explored.

Current Employers of our Massage Therapy graduates in St. Catharines

Zen Wellness Clinic
Goodlife
Massage Addict
Medi Massage
Performance Health & Wellness
Christienne Fallsview Spa
Double Tree by Hilton
Massage Therapy Niagara

Massage Therapy Program Description

Trillium College’s Massage Therapy program introduces you to a variety of soft tissue manipulation techniques to treat stress, pain, and other physical conditions or disorders. You will develop the specialized knowledge and skills to systematically assess clients’ needs, formulate comprehensive clinical impressions, develop specific treatment plans and evaluate clients’ progress and treatment outcomes. Our curriculum emphasizes client focused care and is designed to facilitate your growth as a health care professional in order to become a Registered Massage Therapist (RMT).

What Grads Are Saying About Our Personal Support Worker Program

What Grads Are Saying About Our Personal Support Worker Program

Thinking about enrolling in the Personal Support Worker program at Trillium College? Read on to hear what grads (really) say about our program.

Finding a satisfying career:

  • “I was at work in a boring call centre , wanting more for a career.  A co-worker pointed out that I enjoy helping others— why not look into PSW? The next day I went to Trillium College, and the rest was history.” Jackie Mccrea, via Facebook.
  • “My story is like everyone else’s. I needed to change my life because I was in a dead-end job, dead-end relationship, and was totally broke. I didn’t know what to do or where to go. Thankfully, I stumbled on Trillium through a friend that finished PSW and got her new job before she even graduated. Over time, I had some ups and downs during school. I was evicted, fighting for custody of my child , and struggling in some courses.
  • I’m happy to say that I’m four weeks from finishing my PSW course and already have been hired. My wage will be more than I’ve ever made in my life. Trillium was there to guide me every step of the way. When I fell, they helped me get up. When I was upset, they made me smile. Most importantly, they taught me what I needed to become a great PSW. Thank you, Trillium College.” Anonymous, via online comment.

Great instructors who care:

  • “From the first day, the staff and instructors were all incredible. They saw potential in every student, and were willing to go the extra mile for those who strove for success. Even during times when things were uncertain, and days were not the best, they were always cheerful, upbeat, and doing their utmost to help students however they could.
  • The instructors were wonderful on both a personal and professional level. Not only did they make the course material interesting and easy to understand, they were willing to provide additional help to those that needed it. They also made sure that each student was prepared for the placements that followed the classroom, and worked with each student individually to ensure their success during their placement.
  • I would highly recommend Trillium College to anyone looking to enter a PSW career (or any other, for that matter). Thanks to their educational and career support, I was able to secure a job in the field before the completion of my final exam! My one regret is not telling the staff there how truly wonderful they are, and how they changed my life for the better.” Shane Belmont, via Facebook

Finding success as a PSW:

  • “The best decision I ever made was going to Trillium College for the Personal Support Worker program! Jobs for PSW are endless—it’s a fast growing field and we will need more in the future. I recommend the program to anyone who has an interest in the growing healthcare field. Thank you Trillium!” David Redfearn, via Facebook
  • “I graduated from Trillium in June 2016 from the PSW program. My teachers (Ms. Tammy especially) and the school’s support team pushed myself and my classmates to excel and because of that we all graduated with excellent grades, most of which were honours.
  • There are so many job opportunities in this field and Trillium helped me find my current job where I’m making great money. I’m so grateful for everything Trillium College did for me.” Erin Rose, via Facebook

Trillium College as a school:

  • “Great location and the staff are very friendly, professional and helpful. I believe the school truly cares that your experience is enjoyable and that you succeed in your career.” Valerie, via online comment
  • “I am currently taking the PSW course at Trillium in Oshawa. My teacher is wonderful and is really helping me to understand the things I am having trouble with! Great school—I would recommend it to anyone wanting to become a PSW.” -Anonymous, via online comment
  • Trillium College loves receiving this kind of feedback from our past and present students. We strive to provide the best Personal Support Worker education and to launch our students into rewarding careers.

Did you know?

Grads of our Personal Support Worker program seek employment in long-term care facilities, hospitals, home care agencies, group homes, respite and palliative care centres. Our graduates will be especially prepared to work with special needs children and senior citizens. This healthcare career will take you far, and has far-reaching benefits—for you and others.

Ready to join our group of happy PSW grads?

Check out our Personal Support Worker Diploma program. Questions about start dates, tuition costs, campus locations or anything else? Get in touch with us below.

Our career coaches are ready to assist you with anything.

My Rewarding Career as a Medical Office Assistant

What should I share and what do people want to know.  So I thought of a couple of things that I wanted to know before I chose my career path as a Medical Office Assistant and this is what I came up with.

The Evolving Career

When you think of a Medical Office Assistant, the first thing that may come to mind is that person who is sitting behind the desk at the doctor’s office.  Well, there is more to it than that. People in this profession work in a wide variety of settings and perform duties that are becoming more and more complex.

Seventy years ago, a medical secretary job advertisement would consist of someone with good telephone manners and who is good with people. This sounds easy enough. Today however, the qualifications that an organization or physician is looking for in a Medical Office Assistant is definitely more complex. Some of these qualifications include knowledge of medical terminology, office administration, electronic medical records (EMR), billing, scheduling, medical transcription, typing skills of 50 wpm, various computer software applications, CPR certification, and more, including good telephone manners and being good with people. Sounds like a lot, but when you break it down into smaller pieces, the puzzle can be completed and is achievable.

Your Opportunities

Once you have obtained the knowledge and skills through a Medical Office Assistant program and gained experience, the career path choices are endless.  You may find that the career title may be a little different from office to office or organization to organization, such as medical secretary, unit clerk, medical office administrator, administrative assistant, executive assistant, but the skills you obtain along the way can be applied to any of these positions.

Here is more information on Medical Office Assistant Opportunities.

Examples of organizations that you may find a career in include medical offices, clinics, hospitals, alternative/allied health care facilities, long-term care facilities, insurance companies, provincial or territorial health offices, medical supply companies, medical transcriptions facilities, veterinary practices, dental offices, social services, community agencies and the list goes on…

Being a Medical Office Assistant is quite a rewarding career. Not only do you play an integral part on the health care team, but the satisfaction of being a part of the team that helps those in need of medical care is quite fulfilling.

Find out more about the Medical Office Assistant program at Trillium College.

A Day in the Life of a Trillium College Student

It’s a typical day at the Trillium College Kingston Campus

I’ve arrived early for my 8:30 am class and Stephanie, the administrative assistant, who doubles as the first smiling face most of us see every day, has arrived even before me to open the campus. I have the option of taking the elevator up to our second floor campus, but most days I take the stairs.

Our campus is freshly renovated with bright colours that are easy on the eyes and good for lifting one’s spirits on a snowy day.

I stop at my locker to change out of my winter boots, then proceed to the student lounge to pick up the assignment I sent from home last night to the dedicated student printer. I make a tea and check on the fish. Some days I stay here for a bit to study or visit with friends.

Fresh tea in hand, I head to class. On my way, I am greeted with a friendly smile and a “How Are You?” by both faculty and other students. My classes are small; right now we are between four to 10 students, so there is lots of one-one time with our instructors and very open in-class discussions about what we are learning.

The Trillium College Services

From the day I first met with a Career Coach to discuss the application process, this campus has felt like home. It’s not huge, but it offers everything a student needs. The Financial Aid team made the process of applying for O.S.A.P. easy and worry-free. From day one, a faculty member will always make sure we find our classrooms and have all the support we need.

That support is very diverse. We have an Employment Services Coordinator who does so much more than her job title would lead you to believe. She is there to help with resume-writing, job searching and even facilitating our placements; not to mention being warm and approachable. We also have a Student Resource Coordinator who is here to help us with our own mental health and any struggles we may be experiencing in either our personal or professional lives. She is easy to talk to, confidential, and a great listener, no matter what we need to talk about.

“Coming to Trillium College in Kingston was the best decision I have made.”

Now that our class is over, it’s time for a Student Council meeting. I have been a part of the council since I first started classes in August and we have a lot of fun. So far we’ve fed our students lunches, given them treats, arranged fun theme days, been a part of the Santa Claus Parade, and provided gifts for all of the students’ children during our Holiday Party. Participating in the council has given me the opportunity to meet people in other programs that will remain life-long friends and connections.

Coming to Trillium College in Kingston was the best decision I have made. I have already made connections in the area I wish to work and I’m continuing to expand my network, even though it’s still 10 months from graduation.

My name is Tracy and I am a student in the Community Developmental Service Worker program at Trillium College, Kingston. When you get here, come find me and I would be happy to extend the same warm welcome I have received.

 

Medical Lab Technicians & Massage Therapists are in Demand

Looking for a job as a Medical Lab Technician or Massage Therapist? You’re in luck! See the following opening positions in Kingston below.

Current Employers of our Medical Lab Technician graduates in Kingston

LifeLabs
LifeLabs
LifeLabs

Current Employers of our Massage Therapy graduates in Kingston

Prescott Family Chiropractic
pt Health
Massage Addict Kingston
Limestone Therapies

Medical Lab Technician Program Description

Trillium College’s Medical Lab Assistant / Technician diploma program gives you the knowledge and practical skills needed to play an important role in promoting community health while working under the direct supervision of a physician, registered medical lab technologist, or other healthcare professionals. Emphasis is placed on understanding an array of laboratory technician skills, as well as ethical and administrative responsibilities as a medical lab technician. Subjects areas covered include specimen procurement, laboratory safety, medical terminology and documentation, infection prevention and control, and many others.

Massage Therapy Program Description

Trillium College’s Massage Therapy program introduces you to a variety of soft tissue manipulation techniques to treat stress, pain, and other physical conditions or disorders. You will develop the specialized knowledge and skills to systematically assess clients’ needs, formulate comprehensive clinical impressions, develop specific treatment plans and evaluate clients’ progress and treatment outcomes. Our curriculum emphasizes client focused care and is designed to facilitate your growth as a health care professional in order to become a Registered Massage Therapist (RMT).

 

Oshawa’s Hiring CDSWs & CSWs

As a graduate of Trillium College’s Community and Developmental Service Worker (CDSW) or the Community Service Worker diploma program, the opportunities you can pursue span nearly all aspects of human services. You may find employment as a life skills instructor, community development worker, community service worker, crisis intervention worker, developmental service worker, drop-in center worker, family service worker, group home worker, mental health worker, Aboriginal outreach worker, veteran services officer, welfare and compensation officer, addictions worker, women’s shelter supervisor, rehabilitation worker. Potential work settings for a community service worker may include community residences, private homes, recreation programs, schools, hospitals, social services, and government agencies.

Current Employers of our Community Developmental Service Worker and Community Service Worker graduates in Oshawa

FFT
Access Community Services Inc.
COSTI Immigrant Services
The Portia Learning Centre
Donorworx Inc.
Donorworx Inc.
Access Rehab
Senior Persons Living Connected
Access Community Services Inc.
Storey Homes Ltd.
Richmond Hill
Access Rehab
Chartwell Retirement Residences
Canadian Deafblind Association Ontario Chapter
Fred Victor Centre
Stewart Homes
Gates College of Business, Culinary & Healthcare
KPP

Community Developmental Service Worker Program Description

Trillium College’s Community and Developmental Service Worker (CDSW) diploma program gives you the knowledge, practical skills and confidence to offer support as a community service worker. A community and developmental service worker can work alongside a social worker who assists people of all ages with mental and physical disabilities or who face challenges with mental health and or addictions. A service worker is trained to help those who struggle with a variety of social challenges.

Community Service Worker Program Description

Trillium College’s Community Service Worker (CSW) diploma program gives you the knowledge, practical skills and confidence needed to assist in creating, implementing and overseeing a variety of social and community-based programs. You will develop skills to assist in client assessment, proper referral procedure and monitoring clients’ treatments help change people’s lives for the better.