Community Service Worker Diploma Program

Learn via live instructor-led virtual lectures completely online.

Trillium College’s Community Service Worker (CSW) diploma program gives you the knowledge, practical skills and confidence needed to assist in creating, implementing and overseeing a variety of social and community-based programs. You will develop skills to assist in client assessment, proper referral procedure and monitoring clients’ treatments help change people’s lives for the better.


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Areas of Focus

This academic program covers information in the following subject areas:

  • Becoming a Helping Professional in Human Services
  • Utilizing Community Resources
  • Understanding Issues of Diversity
  • Working with High-risk Populations
  • Working with Addiction and Mental Health Issues
  • Dynamics within Families
  • Communication Techniques and Processes
  • Non-violent Crisis Intervention
  • First Aid and CPR
  • Ethics and Professionalism

After completion of the in-class components, you will gain valuable professional experience in community support settings while on placement.

Employment Opportunities

As a graduate of Trillium College’s CSW program, you may find rewarding employment as an addictions support worker, group home support worker, community service worker or shelter support worker in a variety of community facilities and settings.

Admission Requirements

  • Grade 12 diploma or equivalent, or mature student status (18 years of age)
  • Submission of a clear Police Check (CPIC) report with Vulnerable Sector Screening
  • Completed Vulnerable Sector Screening waiver (VSS)
  •  Trillium College Immunization Report; completed and signed by a medical professional.

Additional Information

Career Options

  • Addictions services worker
  • Community health worker
  • Intake worker
  • Rehabilitation care worker
  • Residential counsellor

Employer Options

  • Addiction treatment centres
  • Adult group homes
  • Counselling and advocacy centres
  • Community agencies
  • Community shelters
  • Immigration and settlement services
  • Public and private school boards
  • Residential facilities