The PSW Challenge Fund Round 2

The PSW Challenge Fund Round 2 (2022)

After a very successful program launch in 2021, the Ontario Government recently announced the return of the Personal Support Worker Challenge Fund. The government of Ontario will be providing an additional $54.7 million in funding for 4,000 personal support worker (PSW) students enrolling at approved private career colleges. Again, Trillium College has been approved to provide training to these PSWs, the college is proud to provide the curriculum from the National Association of Career Colleges (NACC)

“We’re making it easier for more students to train as personal support workers at private career colleges to prepare them for critical jobs caring for some of the most vulnerable people as we build a more resilient and stronger health care system across Ontario.”
-Jill Dunlop, Minister of Colleges and Universities

Trillium College’s Personal Support Worker (PSW) certificate program is aligned with the National Association of Career College’s (NACC) curriculum, which was developed as part of the Government of Ontario’s initiative to reform long-term care and community support services, gives you the solid theoretical knowledge and hands-on training to provide support services in both institutional and community settings.

Trillium College is a proud partner of the Ontario Personal Support Worker Association

How much can PSW students qualify for?

Eligible students will receive:

  • Up to $13,690 to cover tuition, books, school fee and wage stipend for the clinical placement

*This funding is not a loan and does not have to be repaid but is a taxable benefit

Get started now

  • The PSW Challenge Fund is only available for a limited time.
  • The Personal Support Worker program is offered at Trillium College campuses
  • Trillium will help you submit your application for funding

*Please note that international students are not eligible for the PSW Challenge Fund.

Here’s what you get with our PSW program:

  • Eight months of training
  • An 8-week internship
  • CPR and First Aid certificates
  • Hands-on training in delivering safe, compassionate client care
  • Our graduates are qualified to work at long-term care facilities and home-care companies throughout Ontario.

Personal Support Worker Students during an in-class lab exercise with Instructor Monique

Learn more about our Personal Support Worker Program on our website

Evening Classes Starting January 2022 for Graduate Programs

“I hate my job”.

“I need a career change”.

“I have no time to go back to school to focus on what I really want to do”.

Does this sound like you?  Are you looking for a change in your career but have no time to squeeze it in?

If you’ve said “yes” to any of the above, Trillium College has some exciting news to share.

Starting in January 2022, evening classes will begin for our Graduate Programs along with Business Management, Supply Chain Management & Logistics and Video Game Design. 

These programs will still be offered in the daytime, but to make them more accessible for working people and families, we have decided to offer them in the evenings too.

Gone are the days of being stuck forever in a job you don’t enjoy or feeling trapped at the bottom of the corporate ladder.  With Trillium College, you can literally keep up with your day job and providing for your family while working towards your new career in the evenings.

Our programs will run Monday to Friday from 6-10pm, all online and no weekends; which means that it is now within your grasp to make the changes you want to make and level up you career while still being able to work full-time or juggle your daily responsibilities.

Imagine being able to enjoy dinner with your family and then changing into your comfy clothes to take the first step to a brand new future, all from the comforts of your home. 

Our days are full; an income is a necessity; being there for your family is a priority but at the end of the day, what about you?

So, if you’ve dreamed about making a career change, or need to upgrade your skills to get that promotion, Trillium College is here to help.

Evening classes are filling up quickly, so contact one of our Career Coaches to find out more.

What Makes Our New Hairstyling Program So Exciting?

What Makes Our New Hairstyling Program So Exciting?

To say that Rosario Greco is excited about the new hairstyling program coming to Trillium College, would be an understatement.   

After 40 years in the industry, Greco will be joining the Trillium team as the Program Manager of their new hairstyling program scheduled to kick off in November at the Oshawa and Niagara locations, with the other campuses following shortly after. 

“It will definitely be a career highlight,” Greco says.  “It will be so nice to see not just one or two students starting their careers at a time, but seeing so many students graduate and move on to start their careers.” 

His countdown to this new endeavour is now on.  

Rosario Greco has worked in the hairstyling field for 40 years.  He began at the age of sixteen, fresh out of high school.  His career took him from a small salon, where he learned to master his craft in precision hair-cutting, to a salon in a mall, to working for manufacturers and travelling all over North America.  He has not only competed in hair shows but has gone on to judge them. 

“The hair industry is always changing and evolving,” he says.  “There are so many directions you can go in and so many options you can choose.” 

“Treating Hair loss, for example, is a big one and something newer to Canada. It really can transform a person’s life and make you feel so good doing it.” 

Greco explains that the program will have a strong foundation in the fundamentals and a large focus on education because learning the basics is so important, but it will also help get students prepared for the real world.   

The most exciting part is that the classroom will be set up like a salon, so students will be able to get a feel for the whole experience right from day one. 

“We are not only going to teach them to be a hairstylist, but we are going to teach them how to expand that skill,” Greco emphasizes.  “So much of hairstyling is not just behind the chair.” 

When asked what characteristics make a good hairstylist, Greco lists being a good listener and having a lot of confidence as two of the most important.  

“Listening skills are so important as you need to be able to understand people when the customer talks.  You really need to listen to them and not only hear what they are saying, but truly understand what they are asking for.” 

Hairstylists do take on many roles once a client sits in that chair; whether it be therapist, consultant or life coach and this program will help prepare them for all of it. 

“People don’t just come into a salon to get their hair done,” Greco laughs.  “They come for the whole experience.  They want to look good and feel good and socialize.  We are going to teach the students how to give the full experience for sure.  It will be a big part of the program.” 

At least half of those going into a hairstyling program are often scared and nervous to mess things up.  They worry that they won’t get the colour right, or they will cut the hair incorrectly, but there is no need to fear as that is what Greco’s team is ready to tackle.  “We will teach students how to overcome that fear by gaining confidence in this profession.” 

Greco admits that oftentimes he still gets afraid, such as a recent cut he did where the woman had really long hair and wanted to take it to something super short.   

“The first couple cuts and colours you do you will always be scary, but with foundational knowledge and a lot of practice, the confidence will come,” he says. 

Truth be told, the pandemic has changed the hairstyling industry a lot, but in a world where mental health matters so much now, there is something to be said for helping people to feel better.  For so many, looking good on the outside, certainly helps them feel a bit better on the inside. 

“Hairstyling is so rewarding and gives you so much satisfaction,” Greco states. “You get a good feeling out of it and the transformations you see are incredible.”  

The satisfaction and good feelings are just one portion of the rewards that hairstyling will bring as Greco stresses that the pay is also really great and you get back what you put into it.  If you work hard, the money will follow and there is so much room to make a really great living. 

“Hairstyling is a great field to get into as it can allow you to be your own boss, to travel, to help transform people and make them feel good.” 

For more information on how you can take this next step in your future, contact a Trillium College Career Coach today. 

Hairstyling: A Fun Career in Giving People Confidence

Hairstyling: A Fun Career in Giving People Confidence

Hairstyling has always seemed so glamorous to me. The posh salon with the fancy coffees served by perfectly coiffed assistants while you wait for your stylist to call your name.  Then, you sit in that chair, the cape goes on and THAT’S when the magic happens.   

I mean what could be better than having the power to transform people, even if it is just through doing their hair?  Is there a better gift to give someone than self-confidence?  Not in my opinion. 

Some people say that your smile is the first thing people notice about you, but this year, when those smiles have been covered with masks, I think it’s a pretty safe bet to say that your hair is what really gets you noticed. 

Katrina Pereira started her hairstyling career over ten years ago and even a whole decade later, through a global pandemic and multiple government shutdowns, she still loves her profession and can’t imagine ever doing anything else. 

“I’ve always been so happy being behind the chair,” Katrina says.  “Every day is different.  I love my job and wouldn’t change it for the world.” 

Now as an outsider looking in, I’ve always felt that hairstyling would be a super stressful job.  I mean one wrong colour choice could ruin someone’s whole look and I think we have all had a bad haircut or two that made us realize that one wrong slip of the scissors can wreak havoc on a person’s self-esteem.  Katrina, however, doesn’t stress at all.  “Making sure the client is happy I would say is my biggest stressor, but if you are confident in what you are doing, it doesn’t really feel that way.” 

Katrina took a private college program and believes that what she learned in the classroom gave her the foundation she needed to feel confident in pursuing her apprenticeship which ultimately led to her obtaining her hairstyling license.  

“Always educate,” she emphasizes, “Education is key.  Don’t ever think you know it all because you don’t.  There is always something new to learn and a new trend to follow.” 

For this reason, Katrina has always worked in a salon setting learning from her peers; she likes the hustle and bustle of a busy salon and loves working behind the chair. 

But, there are so many options when it comes to hairstyling.  You can travel the world, you can be a personal stylist, you can open your own business, you can work on movie sets or in television, do sales for a product line or manufacturer or even choose to work in an upscale salon like Katrina does. 

The choices are endless, and the days are always different.  It’s rewarding to be able to add a little spring to a client’s step by transforming their look and it’s a career that you don’t have to take home with you at the end of the day. 

Katrina laughs and admits that it’s true that hairstylists are frequently treated like part-time therapists, often learning intimate details of their clients’ personal lives but, she enjoys being someone her clients trust and feel safe confiding in, just another job perk in her opinion.   

So, when it comes to characteristics of what makes a good hairstylist; from Katrina’s perspective, it’s that you need to be a people person.  “You really need to want to get to know people.  Not only what they like but who they are.  The best hairstylists need an outgoing/friendly personality to make their clients feel at ease and welcome in your chair.  You need to be a good listener; so you can really understand what a client wants to ensure they leave happy.”  

Katrina’s advice for longevity in the business is to stay true to who you are.  “The only competition you should have is with yourself.  With every client your goal should be to knock it out of the park and keep them coming back.” 

It’s a career where your skills directly impact your income; the happier your clients are, the more referrals you will get, the busier you will be which ultimately leads to a bigger paycheck. 

A career in hairstyling pays well and is also a “feel good” job.  Clients always leave your chair feeling better than when they came in.  Usually, their happiness is with the style you’ve created for them, but often it’s the kindness and encouragement you provide that will keep them coming back for more.   

Why Work in Supply Chain Management and Logistics?

Why Work in Supply Chain Management and Logistics?

Business… It’s one word that encompasses so much and can branch off in so many directions. Let’s take, for example, supply chain management and logistics.

A role that is so important in the world of business but doesn’t ever get the recognition it deserves. Well, not until a global pandemic hits and the word ‘supply chain’ pops up because people can’t get the products they are accustomed to in the timeframe they are used to getting them in.  

Supply chains really do make the world go around and are a necessity to any thriving business.

Marc Directo is Chief Operations Officer at Nix Sensor, a Hamilton, ON born company that creates colour sensors. The Nix Pro colour sensor allows customers in 50 countries across the globe to use this little device to pinpoint colour becoming today’s leading colour management tool. 

“As for a supply chain, when it works well, people don’t notice,” Directo jokes, but people do notice when there are empty shelves without product or when you order something and the delivery time is months away.

At Nix Sensor, they have a few employees who are solely dedicated to supply chain management and their role is to understand the timing of deliveries so that the products can get into consumers’ hands.  

Directo points out that China has periods in the year where they shut down, so you need to know these things to make sure you are prepared for them. 

“The supply chain has the potential to cripple a business if you don’t plan properly,” he states. 

Melissa Hardeo, an instructor of the Supply Chain Management program, who has worked in the industry for 24 years now, agrees.

Hardeo points out that one of the biggest parts of the job is planning, as you need to have a timeline of how you place orders. She emphasized that Covid has changed things a bit, but in general, a supply chain can pre-plan up to two years in advance. 

She used the example of a tennis ball. A simple product that can be found in all sporting goods stores, but when you break it down there is so much involved. From the fields where they grow the rubber trees to the textiles made for the outer shell, to the adhesive used to hold both parts together; not to mention the logistics of shipping all of these supplies, assembling them and then getting them loaded onto a vessel to come to Canada, then be tested, bagged and finally arriving on store shelves. 

There are a whole lot of steps involved to get something from concept to production through to delivery, and yet a great supply chain ensures the consumer doesn’t even notice.

Hardeo stumbled upon her first supply chain job as a student looking to pay her tuition. She simply saw an ad, applied to it and 24 years later, she has never looked back.

“There is so much room to grow and so many directions to travel in,” she points out. “So many skills are shared across the board so you have the basics to move in the industry.”

For such a pivotal part of business, it is shocking how small the supply chain teams in these companies are, but both Hardeo and Directo appreciate that there is so much room to learn.

Hardeo also pointed out that one of the perks of the job is getting to experience opportunities before anyone else so she can make suggestions and explore new ways of doing things.

It sounds like a very stressful job, with a lot of planning that might keep you up all night, but Hardeo feels the opposite.

“It allows a great work-life balance. It’s very flexible depending on what you are looking for as our teams are spread out across the world,” she states.

In general, Hardeo works six hours a day, from about 5pm – 11pm as she is dealing with Asian markets and a different time zone. It allows her flexibility to have time with her family while also working in a career she loves.

She considers anyone who is willing to learn and who is curious by nature to be a great candidate for the job. “You don’t have to be great in every subject like math or economics, you just need to be curious as to how it all works and you will succeed.”

“If you can grocery shop, you can do supply chain management,” Hardeo laughs. 

Hardeo is still as passionate about the job as when she began and still sees so much potential for growth.

“In the next 15 years, we could be shipping product to Mars to start creating colonies,” she laughed. “It used to be Asian markets that I enjoyed but imagine working on projects for Mars?”

I must admit that I am right there with her. The whole idea of a career in supply chain management is fascinating and the room for growth and career advancement has me sold. 

Supply chains make the world go round and if Hardeo has it right, they might make life on other planets possible sooner than later.

How a Business Management Diploma Can Benefit You

How a Business Management Diploma Can Benefit You

One thing that pandemic life has taught us is that no matter what is happening in the world around us, business rolls on.

From those working the front lines to those behind the scenes conducting payroll and planning shipments, business really encompasses so much and means so many different things.

I used to picture ‘business’ as my Dad dressed in a suit each morning, carrying a briefcase out the door to work and sitting behind a big desk making deals with other men in suits.

Today, however, men and women are running international businesses from their smartphones, while curled up on a couch or from huge office towers in the downtown hub.

Business is everywhere and those lucky enough to know the ins and outs are making quite a livelihood for themselves.

Whether you want to work as part of a family business, start your own endeavour or work for a big commercial company; a business management diploma will put you on the right track.

It will help you gain knowledge and understanding of the core elements of business and management – it’s also a great introduction into the world of business if you have no prior experience. You will be encouraged to apply academic theory to real-life situations that will help you kickstart your career once you graduate. 

Will Zak is a business management graduate and he decided to take the program because he liked the interpersonal aspects and career path. “In high school, I liked languages and working with other people so I knew I wanted to do something that encompassed that and would allow me to travel internationally too.”

Zak had no idea how many options there were until he stepped into the program and so many career paths opened up before him. 

“Business is a good landing spot for people who aren’t sure where they want to go,” Zak says.  “There are so many areas to explore and things to learn that you can sort of follow your strengths and passions and find something that suits you.”

One of the biggest highlights of studying a business management diploma is developing key management skills that will allow you to be a valuable asset to any organization. 

Zak also emphasized that there is a lot of room for growth and to develop connections in business so there are many doors that will open up to you along the way.  With new businesses popping up every day and new opportunities to be had, there is never a dull moment. 

“A big part of the appeal to work in the world of business now is that due to all of the different options out there, it is easy to find a role that aligns with your own values and beliefs,” Zak says. 

The Business Management program is also a perfect place to start for the budding entrepreneur.  With courses in accounting, marketing and advertising to name a few, it’s a program that can set you on the right path to achieving your goals.

In 2019 it was estimated that there were 3.5 million entrepreneurs in Canada. So, if you have a great idea or a start-up dream in the making, understanding the fundamentals of managing a business is sure to make you successful.

5 Rewarding Benefits of Our Massage Therapist Program

5 Rewarding Benefits of Our Massage Therapist Program

If you are someone who enjoys helping others, wants to make a difference, has patience, and is a kinesthetic learner, then this may be the program for you. Becoming a massage therapist has many rewarding benefits that can lead to a fulfilling and successful career!

Here are five reasons why you should become a Massage Therapist today.

One: Hands-On Experience

While learning in-class, students gain an incredible amount of knowledge that aids in their skills applications while working closely with their instructors. Besides the in-depth training, students also get to experience working with the public in student clinics and learn to network at community outreach events. As a result, students have ample practical experience to begin working as a massage therapist.

Two: Designated Title

Upon meeting and completing all of their program requirements, Trillium College forwards successful graduate names as a recommendation to apply to challenge the provincial certification examination. Upon passing, students can gain licensure with the College of Massage Therapists of Ontario (CMTO). Once registered with the CMTO as a regulated health practitioner, they can use the protected title RMT or MT. 

Three: Work Environment

Massage therapists can choose to work in a variety of places.

Here are a few examples of where an RMT may find employment in:

  • Home Practice
  • Multi-disciplinary clinics
  • Hotels/ cruise ships / destination resorts
  • Fitness centers
  • Mobile massage therapy

Four: Well Rounded Understanding of the Human Body

Students who enroll in Trillium’s Massage Therapy program have the opportunity to understand the body as a whole, creating a robust scientific basis to make truly informed decisions for treating clients and their own physical and mental health. 

Five: Helping Others

Many massage therapists commit to creating a positive and supporting environment for themselves and others. This type of environment and formal training will give you the ability to provide holistic, client-centered treatments. 

If you think studying Massage Therapy is for you, check out The Massage Therapy Diploma Program to find out more details and register today! Or, if you’re having trouble deciding which career path is right for you, chat with one of our Career Coaches who are available any time to discuss your future career. 

Virtual Learning as a Trillium College Student

Virtual Learning as a Trillium College Student

Who would have thought that earning a college diploma would simply require me to log in and learn from home? It’s easy, it’s interesting, and it’s investing in my future, all from the comforts of my living room.

I didn’t have to uproot myself, figure out transportation, or even parking.

I didn’t even have to take on added expenses to buy new clothes or a new backpack… I’ve saved a ton of money by enrolling at Trillium.

My career path is clear, and my future is already looking brighter by simply logging in to my online learning platform.

Four mornings a week, I’m greeted by my instructor, I open up the chat to say hello to my classmates, and the live teaching begins. This wasn’t what I (or any of us for that matter) had planned on for my ‘college years’, but I’m able to remain focused and get my work done, usually while nibbling snacks and wearing my slippers.

Half the time, I only dress from the waist up and keep my pajama pants on for comfort, but I have to remember to turn my zoom video off before I stand up so no one notices. Let me tell you, that is NOT the case for some of my classmates- LOL!

Having a live instructor in a virtual learning environment to deliver all theory-based learning somehow makes the online experience feel like a real, in-person classroom.

Lectures move at a normal pace, and it feels almost as if I have a private instructor since all our computers are muted to keep the lectures free from distraction and background noise until participation is required.

To make it fun, I’ve even started a weekly tally for how many times someone says, “we can’t hear you, you’re on mute.” If I could put a toonie in a bin every time I heard that phrase, I might just be able to buy the college when this is all done.

But all kidding aside, I’ve never been someone who thrives under pressure. I hated when an instructor would call on me, and then all eyes in the classroom would be staring straight at me.

Being at home, being relaxed, and in my own personal space allows me to feel more confident learning the material and doing the assignments and tests.

The bonus is that I will complete my course faster than if I’d gone to a public college, and because of the condensed schedule, I will be able to get out into the workforce a lot faster than if I’d made another choice.

Now, I have yet to see a naked human run through the screen or hear a child singing at the top of their lungs in the background during a lecture like some online blogs profess, but there have been many funny moments as we all adapt to virtual classrooms and the magic that is Zoom.

I am by no means saying this has been a walk in the park. With my loss of part-time employment when the pandemic first hit, I didn’t have extra income or savings to pay for my courses, but my Career Coach helped me realize my tuition was an investment in my future. A Trillium College Student Finance Planner helped me to secure the funding necessary to complete my course; it was so helpful to have someone to help me navigate through all the paperwork. With the schedule being the same start and end times each day, it allows me to take on a part-time job in the evenings, and I don’t feel like I’m falling behind as I know I can fit everything in, including studying.

Another advantage of instructor-led virtual learning and one of the greatest reliefs during this pandemic is that I don’t have to wear a mask, I don’t have to wash my hands ten times an hour, and I’m 100% safe in my own home.

When my alarm goes off every morning, I simply head downstairs, pour a bowl of cereal and make myself a coffee while I boot up my computer and log in. Sure there have been times where the instructor will talk for a few minutes only to realize his mic was muted, or someone accidentally spills coffee on their keyboard and lets out a shriek of horror, but by the end of class, we’ve accomplished our learning objectives and that’s what matters most to me.

The Supply Chain Manager Career in 2020

In a world that is moving so quickly with goods circulating at a rapid pace, the role of the Supply Chain Manager (SCM) is crucial.  

With the global pandemic we are all living in, supply chains have been severely disrupted, and it has had a huge impact on companies around the world. Sure, we have all heard this on whatever news channel we tune into, and those of us that do the grocery shopping have all experienced stock shortages because of so many delivery restrictions. I mean, who will ever forget the great toilet paper shortage of March 2020?!  

But what is supply chain management really?  

The basic purpose of the supply chain is to fulfil demand, drive customer value, improve responsiveness, facilitate financial success, and build a good network. Supply chain management is the lifeline of an organization and can cause a company to succeed or fail.  

As a kid, I remember playing this old-school computer game called lemonade stand, where we had to make a prediction based on supply and demand. We were provided the day of the week and the weather and then we had to decide how much sugar, how many lemons and how many cups we wanted to buy. Then we had to make our purchase and hope for a profit. It was a fun game and at the time I did not realize that I was learning about a supply chain.  

Supply chain management is necessary for the foundation of all societies. Today’s markets are highly competitive, and consumers are looking for the best value and reliability. Manufacturers and retailers depend on SCMs to design networks that meet customer service goals at the least total cost. To sum it up, efficient supply chains enable a firm to be more competitive in the marketplace and the Supply Chain Manager’s main goal is to decrease the total supply chain cost.

So, what makes a successful SCM?

The ability to adapt to the times, think outside the box and to embrace new technologies and ideas are definitely skills supply chain wannabes should hone.

How much do SCMs earn?

Are you sitting down….? The mean Canadian salary for an SCM with a college diploma was $94,961 in 2019. The Canadian Annual Supply Chain Survey 2019 estimates that there are SIX open Supply Chain positions to fill for each graduate with supply chain skills. It is a candidate’s market and companies are finding it harder than ever to source the best talent. Supply Professional says that the market is more candidate-driven than it has been at any point since the financial crisis in 2008!

What would I do if I were you?

Call a Trillium College Career Coach today to find out how soon you can start the Supply Chain Management & Logistics program!

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Community and Developmental Service Worker as a Career

Bob Inksetter used to work in a fancy kitchen, whipping up tasty meals that would make your mouth water.  He was passionate about food, but woke up one day and felt that he needed more.  He wanted to give back, to make a difference and help change lives. So; he took a leap of faith and enrolled in a Community and Developmental service worker program, graduated, started working and hasn’t looked back since.  

“As a chef I hit the wall with no upward movement that I could see in my career.  I was looking for a change and wanted something more fulfilling with more mobility.  I asked myself, What’s my purpose?  How do I want to leave the world?  I knew that when I checked out I wanted to leave the world a little bit better…I guess it was an age thing, but I knew I could do something fulfilling.”

Being a Community and/or Developmental service worker is a calling. It’s a passion for helping people from all walks of life and a desire to make a direct impact on people’s lives. The paycheque isn’t six figures but the job satisfaction is second to none.

Inksetter works as a family support worker at the Good Sheppard in Hamilton, ON.  His main focus is homelessness; helping his clients find housing after difficult situations. The Good Sheppard is the only family shelter in Hamilton meaning that they help with shelter for families that have a mother, father and children or a father led family. 

“It’s the only option for dads,” Inksetter says, “so that’s kind of sad and yet cool to be a part of at the same time.”

“I’m not gonna lie,” Inksetter comments, “there are days it is really tough,” but he then went on to say that one day in particular will always stand out to him.  

“We were helping this really young family try to find housing.  The mom was only 16 and the dad was 18.  They had experienced a lot of trauma and barriers, but they just wanted to live as a family.  It took a long time, but eventually we got them a house.  Our whole office had a celebration, lots of high fives were passed around.  It was a great day to be able to give them a start.”

Lindsay Riehl, who considers herself a human services advocate, has worked as a community service worker for a decade.

“You have to have a really strong will and you need to know your limits,” she explains.  

“You understand how lucky you are because after a hard day, least we can it behind and go home to our families, eat a meal and turn on the tv to unwind; something that our clients don’t usually have the means to do. It can be hard to see the situations people are living in, but you just learn to turn it off as a professional,” Riehl explains.

Riehl worked most of her career with brain injury patients; helping them to integrate back into the world and get back on their feet. 

 “When I can walk into a room, sense my client’s mood and diffuse a situation, I find that very rewarding,” she explains.

Riehl has since moved on to the developmental side of service work helping people with physical, mental or intellectual development disabilities function better in the classroom, at work or in their day-to-day life and is enjoying the change.  

“There is so much room for growth,” she explains, “New techniques, new ways to get involved in making positive change, there are so many possibilities.”

Riehl admits that there are hard days, but the bottom line is that there are many more days that you can go home knowing you have made a real difference.

Both Inksetter and Riehl admit that one down side to service work is burn out, it can be so hard to leave the work at work, but you learn to compartmentalize your emotions and do what needs to be done during working hours only. 

If you can identify with both Inksetter and Riehl as being someone who wakes up thinking, “How am I going to make this world just a little bit better for someone else today?”, then you are definitely the type of person who would excel in a career as Community and/or Developmental Service Worker, click here to learn more