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Community Service Worker Program Summary

Trillium College’s Community Service Worker (CSW) diploma program gives you the knowledge, practical skills and confidence needed to create, implement and oversee a variety of social and community-based programs. You will develop skills in client assessment, proper referral procedure, monitoring clients’ treatments and evaluating treatment effectiveness to help change people’s lives for the better.

Areas of Focus

This academic program covers information in the following subject areas:
  • Becoming a Helping Professional in Human Services
  • Utilizing Community Resources
  • Understanding Issues of Diversity
  • Working with High-risk Populations
  • Working with Addiction and Mental Health Issues
  • Dynamics within Families
  • Communication Techniques and Processes
  • Non-violent Crisis Intervention
  • First Aid and CPR
  • Ethics and Professionalism

After completion of the in-class components, you will gain valuable professional experience in community support settings.

Employment Opportunities
As a graduate of Trillium College’s CSW program, you may find rewarding employment as an addictions support worker, group home support worker, community service worker or shelter support worker in a variety of community facilities and settings.

Admission Requirements

  • Grade 12 diploma or equivalent, or mature student status (18 years of age)
  • Current immunization record
  • Submission of a clear Canadian Police Information Centre (CPIC) report with Vulnerable Sector Screening
  • Completed Vulnerable Sector Screening waiver
  • Letter of recommendation attesting to the student’s suitability for work in the field
  • Short essay outlining the student’s motivation for entering the field


Community Service Worker Schools in Ontario

The Community Service Worker program at Trillium College is offered at the following schools for social work in:


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